5 Reasons why you should have a long-term service agreement with Flick Pest

Reason 1: Proactive Service Approach

We have adopted an approach to our services that includes firstly an inspection to the area of treatment before the application takes place. If problem areas or areas of concern regarding hygiene or housekeeping are identified, this is brought to the client’s attention. As an example, if there are poor hygiene standards with a lack of cleaning in a kitchen causing ideal breeding and feeding grounds for cockroaches being identified, along with poor proofing or a lack of maintenance such as cracked tiles allowing favourable harbourage points for cockroaches to breed. This will be brought to the client’s attention so it can be actioned.

Reason 2: Guarantee

One of the greatest advantages of a service agreement is the guarantee. Each service we provide carries a guarantee between services- that’s is: If an infestation of the target pest that is part of the service agreement is found between the regular services, Flick will, without further charge retreat the infested areas and bring such pest/s under control. With a once-off service, one is limited to a one month guarantee.

Reason 3: Saving Potential

With an approach of proactive services being provided along with our guarantee between services, this controls the target pest at hand more effectively, instead of providing a more costly reactive service on an ad hoc basis. Our proactive contractual service, therefore, has a further pricing benefit of being offered at a lower rate per service as opposed to a once off treatment that has a limited guarantee due to that being a reactive approach in trying to control the target pest. It is similar in taking your car in for its regular service, rather than driving the car without a service, and only repairing the car when something breaks, which will be rather more costly!

Reason 4: Familiar & Efficient Service

All our services are booked in advance and scheduled with our clients to avoid any possible delays. There is further peace of mind in when anyone calls us that we respond promptly and professionally, which is good business practise.

If an emergency arises, you will have our number on hand, and on top of that, if you hear us asking if you have an account with us with a regular service agreement in place, we assure you that we will take care of your needs, and you will always receive that personal friendly approach which will give you the peace of mind that comes with being a regular and valued client. You have a history with us, and we will have a record of what we have undertaken for you, but also will have a record of what you have requested of us.

When it comes to the service, and our technician arrives on site, you will more than likely be familiar with him as you would have seen him before at previous services. It’s this close association we believe is important in providing a committed and an honest reliable service, which strengthens or client relations with you as our customer.

Reason 5: Service You Can Trust

A long term business relationship is built on trust, and Flick is that. Flick has been in business globally for 101 years now and been in South Africa for 51 years now, and we believe we are a Brand you can trust and rely on.

From our qualified Sales Consultants that come out to your property, to our technicians that visit and render your regular service, we will provide you with any recommendations that may be required on site, along with providing advice on housekeeping, proofing, stacking and any other recommendation to assist in keeping your premises pest free.

Establishing a service agreement with us allows you to build trust in our company, in our people, and in our service. This Trust means peace of mind.